“Have you ever had a garden, and planted seeds that have grown, or watched your child grow up right before your eyes.”
I run the global consulting and consulting operations organization, responsible for our global delivery organization, Project Management Office, Talent Acquisition, and Talent Management Team...
I co-founded Bluewolf, an IBM Company, in December 2000 to re-define software consulting. As CEO, I manage the strategic direction of the firm and work with my executives and their teams to deliver extraordinary customer moments. I strive to instill diversity, creativity, and teamwork as core tenets of Bluewolf's culture. I believe deeply in...
“Why did I join Bluewolf? For me, Bluewolf represented a new way of thinking about how services organizations could deliver value to their clients.”
I have over 15 years of experience in the enterprise software and cloud computing industry, including management positions at Oracle and salesforce.com. My current role is managing Bluewolf's global client advisor organization...
For the past 20 years I've been assisting Fortune 1000 companies in growing their businesses by leveraging web based solutions...
I lead the global marketing organization at Bluewolf, which includes digital marketing services. I am responsible for global brand awareness, corporate marketing strategy, client relations, and executive management...
I'm an Enterprise IT Sales, Marketing, and Technical Services executive with over 25 years of experience, living and working in Silicon Valley, Hong Kong, Singapore, and Washington, DC...
“I specifically chose Bluewolf because I wanted to be at a company where I could make a significant impact and contribution to my clients and their business.”
Based in Sydney, Australia I bring a unique background of over 15 years of global business experience with roles in Forecasting, New Product Development, Business Development, IT, Sales and Marketing to my clients...
“It is great to work for an industry leader! I knew from the beginning that Bluewolf was different and feel my success as a leader is tied directly to my ability to engage our clients within the Bluewolf culture of exceptional work.”
For more than 36 years my career has focused on the customer experience. As a leader of enterprise contact centers - and as a consultant for more than 20 years - I've had the opportunity to help companies create service roadmaps, develop transformation strategies, implement CRM applications, and engage more effectively via traditional and new digital/social channels...
“Bluewolf provides the environment to make an impact, a difference in our client's business, a difference in our employee's lives and a difference in the charitable causes we support.”
As The Senior Managing Director for the Central US, my mission is to Recruit Talent, To Drive Client Value, to Support the Professional Growth Of Pack Members and to ensure our clients derive value from solutions we deliver...
“Life Balance: For those willing to define their objectives with clarity and communicate them with transparency, there is simply no other place where balance is more achievable.”
I started our OnDemand Consulting practice in 2001 in the early days of The Cloud and Salesforce.com. Our success is tied directly to the impact we have to the individuals lives at our customers. If they achieve their individual objectives working with us, then they are a customer for life!
“Bluewolf allows me to deliver total transformation, delivering projects that shake industries to the core.”
I am a new age business leader with 15+ years’ experience as a cloud evangelist, strategist and entrepreneur and have helped many business leaders in making strategic decisions that have a meaningful impact to their organisation...
Bluewolf people have deep expertise and an infectious passion to help companies innovate faster to increase overall growth. Our customer's customer is our focus!
Marketing Effectiveness, Customer Care Effectiveness, Adoption/Change Management, Social, Implementation, Strategic Consulting
Consumer Services, Education, Financial Services, Public Sector, Healthcare, Hospitality, Manufacturing, Media, High Tech, Telecommunications, Contact Centers, Non-Profit, Higher-Ed
Being a Dad; Writing, Photography; Cinema; Social Media; Ministry work in Honduras.
For more than 36 years my career has focused on the customer experience.
As a leader of enterprise contact centers - and as a consultant for more than 20 years - I've had the opportunity to help companies create service roadmaps, develop transformation strategies, implement CRM applications, and engage more effectively via traditional and new digital/social channels.
As a member of the National Speakers Association, I've had the opportunity to speak internationally on leadership and the importance of developing a customer-obsessed business culture. I was honored to receive the Lifetime Achievement Award from ICMI in 2017.
I believe that technology is an enabler - but people are the key to success. I have a passion for all things Service-related!
My personal hashtag is "ILoveThisStuff!"
Want to learn how you can transform your service organization?